1. DIGITAL CONTENT & VOD REFUNDS JustFitGuides, LLC provides digital content, video-on-demand (VOD), and downloadable media. Due to the nature of digital goods, all sales are considered final once the content has been accessed, streamed, or downloaded. We do not offer refunds for buyer’s remorse, lack of time to view the content, or technical limitations on the user’s end.
2. ONE-TIME PURCHASES All transactions on this website are strictly one-time purchases. We do not offer recurring billing, subscriptions, or memberships. You will only be billed once for the specific digital product you select at checkout.
3. EXCEPTIONS We may consider a refund request at our sole discretion only under the following circumstances:
- Duplicate or accidental billing errors caused by our payment system.
- A verified technical failure on our platform that completely prevented you from accessing the purchased content, provided you reported the issue to our support team within 48 hours of purchase and we were unable to resolve it.
4. FRAUDULENT TRANSACTIONS & CHARGEBACKS If you believe your card was used fraudulently on our site, please contact our support team immediately before contacting your bank. We will issue a prompt refund for verified unauthorized transactions. Filing a false chargeback may result in a permanent ban from our services.
5. HOW TO REQUEST SUPPORT For all billing inquiries or technical support, please contact us at: Email: support@hotfighters.com